The ISO certification authority reviewed our operational processes and reaffirm our ISO 9001:2008 certification. Our ISO certification benefits our clients as every job must followed strict set of operational steps and procedures. The ISO reviews and processes ensures that our staffs are up to date with job knowledge and that our suppliers meets certain level of product and service delivery quality.
Clients are actively encouraged to feedback on our service quality through surveys which are done after every job completion. Any unfavourable or negative comments are investigated. Results of investigations are used for service improvement and are quickly implemented.
15 Dec 14